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Business Executive in Operations Management Program

IEAD - Instituto Europeo de Alta Dirección | LA ESCUELA DE NEGOCIOS DE ALTO NIVEL

Business Executive Program in Operations Management

The Business Executive Program in Operations Management at IEAD is designed for professionals looking to optimize and effectively manage business operations. This program provides deep knowledge of the best practices and tools to enhance efficiency, reduce costs, and increase quality in the production and distribution of goods and services.


  • Develop skills in supply chain, logistics, and distribution management.
  • Implement Lean Management methodologies to improve processes and eliminate waste.
  • Manage complex projects from planning to execution and closure.
  • Ensure total quality in products and services through continuous improvement practices.

Skill AcquisitionSkills Gained:

Hard Skills:

  • Advanced management of the supply chain and logistics.
  • Techniques of Lean Management and continuous improvement.
  • Project management tools and techniques.
  • Total quality management systems and process control.

Soft Skills:

  • Leadership skills in operations management.
  • Ability to solve complex operational problems.
  • Competence in time and resource management.
  • Effective communication and teamwork in operational environments.

Business Executive Program in Operations Management – Course Outline

1.Supply Chain Management Description: This course delves into the management of the supply chain, from the acquisition of raw materials to the final product delivery to the customer. It explores how to optimize each step of the process to maximize efficiency and minimize costs.

Topic 1: Supply Chain Planning

Topic 2: Inventory Management

Topic 3: Logistics and Distribution

Topic 4: Technology in the Supply Chain

Topic 5: Sustainability and Social Responsibility

Topic 6: Supplier Evaluation

Topic 7: Continuous Improvement in the Supply Chain

2. Lean Management Description: Learn the principles and practices of Lean Management to eliminate waste and create more efficient processes. This course covers the key tools and techniques to implement a culture of continuous improvement.

Topic 1: Principles of Lean Management

Topic 2: Value Stream Mapping

Topic 3: 5S Methodologies

Topic 4: Visual Management

Topic 5: Just-In-Time (JIT)

Topic 6: Kaizen and Continuous Improvement

Topic 7: Lean in Services vs. Lean in Manufacturing

3. Project Management Description: Develop skills in project management with this course that covers from initiation and planning to execution and closure of projects. Learn to effectively manage resources, time, and budget.

Topic 1: Fundamentals of Project Management

Topic 2: Planning and Scheduling of Projects

Topic 3: Risk Management

Topic 4: Project Control

Topic 5: Tools and Techniques for Project Management

Topic 6: High-Performance Project Teams

Topic 7: Evaluation and Closure of Projects

4. Total Quality Management Description: Explore the concepts and tools of Total Quality Management (TQM) to ensure that products and services meet the highest quality standards. This course prepares you to implement quality systems in your organization.

Topic 1: Introduction to Total Quality Management

Topic 2: Quality Standards and Certifications

Topic 3: Quality Control Tools

Topic 4: Process Management

Topic 5: Continuous Improvement in Quality

Topic 6: Quality in Customer Service

Topic 7: Quality Culture in the Organization

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